It's more than a slogan. At Tuffy, we stand behind our work and promise that it will be Done Right. Period, or we'll fix it for free*. Learn more.
*Certain restrictions apply. See store for details.
We pride ourselves on our expertise and standing by our work. That’s why each purchase receives at least 24 month / 24,000 mile national warranty - whichever comes first. Twice the dealership and industry average! Learn more.
6 months special financing on purchases of $199 or more with your Tuffy Credit Card. No annual fee. Convenient monthly payments. Learn more.
*Subject to credit approval. Minimum monthly payments required. See store for details.
Welcome to Tuffy Tire & Auto Service, serving Charlotte, Ayrsley and the surrounding communities in Mecklenburg county.
We provide diagnostics, major and minor auto repairs on most cars and light-duty trucks. Our focus is on providing excellent customer service that has been the foundation of our business for many years. We offer auto repair services to the greater Charlotte and Ayrsley community including brakes, tune-ups, and oil change services for your vehicle. We service all makes and models, foreign and domestic, cars and trucks.
Our certified technicians keep their skills current with training in the latest technology available for passenger cars, performance and light truck/SUVs. Complete under-car services such as oil changes, brake repair, shocks, struts, wheel alignment, transmission repair and fluid flush for both foreign and domestic vehicles are readily available at competitive prices.
On this site you will find valuable auto repair specials which update each quarter so check back often. Also, don't forget to sign up for our monthly eSpecial offers to receive exclusive auto repair deals for our email customers only.
Looking for a Quick Quote for your auto service needs? Simply fill out the Request Quote form and one of our technicians will get back to you within 24 hours. Thank you and we look forward to servicing your car or truck!
Give us a call today to schedule an appointment.
I havent been in a while, but the service was still excellent. I love Chasitys energy. I will still continue to come.
Jun 08, 2019 – Charlotte, NC
I was traveling with my children and my check engine light came on along with another light. I had several hundred miles to drive until Id be home so I went in to get my car locked at before we got on the road. It was a busy morning, but I was worked in in a timely manner. My gas cap ended up not being on tight enough causing the lights on my car to light up. I wasnt charged a thing and was back on the road. This was such a pleasant experience and I felt actually cared about. I highly recommend this shop.
May 25, 2019 – Acworth , GA
OMG the most amazing thing just happened to me. I went to Tuffy and it looked busy. But I stopped in to set an appointment and get a price check to replace a missing tail light. Mike said, if you give me one second I will see if I can fix it right now. One second later, I popped my trunk and he had it fixed. SHOOK MY HAND AND SAID HAVE A GREAT DAY!! No payment! Just great neighborly service and a smile. I have not experienced this in years. My husband an I always complain that service and trust not longer exist in retail. THANKS MIKE FOR RESTORING OUR FAITH AND MAKING MY DAY!! Blessing to you!!
May 06, 2019 – Charlotte, NC
People are quick to complaint but never quick to take a minute to recognize and appreciate the people that provide exquisite service. There is a member at this location by the name of Scott who helped me every step of the way. I highly recommend going to tuffys not only for their services but because people like Scott go the extra mile to genuinely help anyone in need. Thank you tuffys automotive and more importantly thank you Scott for extending a helping hand anyway you could and I greatly appreciate that
Mar 27, 2019 – Chester, SC
most friendliest, efficient and helpful service location I've ever dealt with...they are conveniently located, will drive you back home, and pick you up when your repairs are completed and work within your schedule, as well as theirs; out of a rating of 1 to 10 I would give them an 11.
Feb 04, 2019 – charlotte, NC
Mike,Owner and Scott, Manager are delightful to work with, outstanding customer service. Tuffy quickly diagnosed my car problem and Roger called to let me know what the problem was. He took the time to explain the problem and even looked at ways I could potentially save some money. Unheard of in my opinion. It took approximately 3 hours to repair my car. They offered me transportation because I lived close by. So greatly appreciated that benefit. Nothing worse than having to wait on car repairs. Todays experience was nothing but exceptional. Definitely going back and would highly recommend this location. Job well done!!
Jan 31, 2019 – Charlotte , NC
I have full trust in Tuffy and their service. Great customer service. The best place to get the care you need for all your car needs. Mike is a great guy :)
Jan 28, 2019 – Charlotte, NC
Service was awesome! It all started for me when I put in a request for a quick quote. I submitted it later in the evening. To my surprise, I received a reply from Mike fairly quick. I wanted a catback system installed. Explained to him what I had and received a quote. I was sold just on the fact he actually responded. Had the work done today and I am very pleased to say the least. I didnt get to meet Mike in person but, thanks for your help! Will definitely be coming to you guys again.
Dec 22, 2018 – Charlotte, NC
I was referred to Tuffy by a local tire shop in the area. When I walked into the shop I was greeted with a smile and helped right away by Scott Brennan ( Not sure if that the correct spelling of last name) He was very knowledgeable and so easy to work with. Thanks Scott for a great visit.
Dec 14, 2018 – PAW CREEK, NC
After running into owner (Michael) at a gas station, he provided business card and simply asked me to give Tuffy a try. Wow, I am so glad I did! I took my Lexus in (drop-off) for an alignment and they (Roger) did an amazing job. They were also able to give me an incredible deal on some replacement tires which I gladly accepted. Additionally Michael himself provided an extra courtesy call to provide updates of progress. This is what business should be; trusting, professional, knowledgeable and overflowing with top-notch customer service. Tuffy has certainly earned my business as well as those within my circle as I will recommend Tuffy for automotive service needs.
Sep 21, 2018 – Charlotte, NC