I can't say enough about this company at the South Tryon, Charlotte location! The workers are what makes Tuffy's so great. They make you feel like family and really care. I've been so humbled by their down-to-earth mentality and customer service is their top priority. They have saved me so much money throughout the years and I will always be loyal to them!
Mar 15, 2021 – Charlotte, NC
I received excellent customer service from Lindsay and Scott I just want to say that I was really pleased that they did such a great job on my breaks and I will be taking my car back for them to complete the rest of the maintenance that they provided to me on the diagnostic. Way2go Lindsay and Scott
Jan 21, 2021 – Pineville, NC
This team is AWSOME
Nov 30, 2020 – CHARLOTTE, NC
This place is awesome !!!!!!
Nov 02, 2020 – Charlotte , NC
The manager name Rodger listen to me vent a little over the phone about the car. He made me feel as though I could trust that he would get to resolve the problem. Trust is so important to me when in comes to fixing a car and he gave me that.
Oct 21, 2020 – Charlotte, NC
I just cant say enough good things about the mechanics and Chastity. Great service, pricing, and quality. Thank you
Oct 04, 2020 – Charlotte, NC
I came into Tuffy to pick up my car Chastity greeted me with a friendly smile (with her mask on ) . Chastity was very helpful and had very great customer service skills I felt like she really enjoys her job and cares about the customers. I will definitely bring my car to Tuffy again all because of the the great customer service experience . I will also recommend Tuffy's to family and friends my car drives like a brand new car,
Sep 07, 2020 – Pineville NC, NC
8/29/2020 THANK YOU AARON FOR YOUR SERVICE AND BRANDLEY
Aug 31, 2020 – CHARLOTTE, NC
I moved to Charlotte from Boston 4 years ago. I didn't know anyone or any businesses. I need help with my cars and drove into Tuffy's. I have never, ever been treated better. Everyone: Roger, Mike, Chastity, Arron, Kyle and ALL THE staff were immediately like family. I have only had exceptional service, 5 star everything!!!!, Professional, kind, informative, compassionate, knowledgeable, and simply amazing. I have referred everyone I know to them and I will continue to do so. I consider my self very, very lucky to have found such a great group of mechanics and body shop technicians that I trust! Thank you so very much, Arsley Tuffy's!!!!!
Aug 21, 2020 – Charlotte, NC
I was taking my mom to the airport after a lunch stop when my car wouldn't start. Thankfully I was right next door to Tuffy and the team there went far above and beyond for us. Not only did they quickly and professionally fix my car, they also drove my mother to the airport. I'm naturally distrustful of mechanics and they could easily have "taken me for a ride" saying I needed a lot of work done. Instead, they clearly explained everything and fixed what I needed during a stressful time. Extra big thanks to Douglas, Aaron, and Kyle. I will definitely be back and strongly recommend these guys!
Aug 17, 2020 – Lake Wylie, SC